User Experience for Mobility and Public Space
This course equips urban mobility professionals with foundational knowledge to apply user experience (UX) in practice. You will learn about the relevance of a people-centered perspective in urban mobility, develop a mindset to better understand your end users– thinking across different mobility modes- and reflect on the impact of your own work on these users.
Who is this course for?
- Urban mobility professionals from a variety of roles (e.g. engineers, planners, designers, project managers, and decision makers) ready to relate their work to the end user’s experience.
- Private, public, and nonprofit professionals alike (not limited to one sector).
- Students interested in learning about the application of user experience in mobility planning.
What will you learn?
- Understand the historical context of traffic engineering in the street and deduce why the user experience approach is relevant for mobility planning.
- Develop a basic understanding of UX/usability principles and a common user-centered method.
- Apply the principles in the context of the street and public space across different mobility modes.
- Compare the application of principles in a people-oriented and car-oriented street environment.
- Reflect on the principles in your own context.
An interest in user experience and people-centered thinking in mobility. Helpful to have: a case in mind or your own work context to apply user experience principles.
Free & paid options
You are free to access and participate in the course for free. If you want to earn a certificate upon completion, you can purchase a certificate. The certificate will be accessible only once the course is successfully completed. Read more here.