EIT Urban Mobility is committed to ensuring accessibility of its websites in accordance with Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies. We are continually working to improve the user experience for everyone and to ensure that our digital platforms are accessible to people with disabilities.
This statement applies to content published on the domains: https://urbanmobilityexplained.eu and https://urbanmobilitycourses.eu
This website is designed to be used by as many people as possible, including persons with disabilities. You should be able to:
- zoom up to 200% without problems
- navigate most of the website using just a keyboard
- navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)
Compliance status
This website partially complies with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The website was tested on 1 April 2025 by smultron.software
Preparation of this statement
This statement was prepared on review on 20th May 2025.
The statement is based on a review of a representative sample of web pages and course content by ansrsource.com and smultron.software by some qualified accessibility experts, using a combination of manual and automated testing.
Feedback
If you need content from this website that is not accessible to you, but is not within the scope of the accessibility regulations as described above, please contact us by e-mail at [email protected]
We will respond to feedback within 20 business days from the date of receipt of the enquiry by the responsible department.
Enforcement Procedure
If you have contacted the person responsible for the EIT Urban Mobility website to report an accessibility issue that prevents you from accessing content or services, and you have not received a satisfactory response within a reasonable timeframe, you may initiate a formal complaint procedure.
The responsible authority for ensuring compliance with Directive (EU) 2016/2102, as transposed into Spanish law (Royal Decree 1112/2018), is:
Council for Transparency and Good Governance (Consejo de Transparencia y Buen Gobierno) https://www.consejodetransparencia.es/
You may contact this authority if:
- You have not received a reply to your accessibility request
- The reply you received is unsatisfactory
- Your request for accessible content or services has been denied
Compatibility with browsers and assistive technology
The UMX websites are designed to be compatible with the following most commonly used assistive technologies:
- the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers;
- in combination with the latest versions of NVDA, VoiceOver and TalkBack.
Technical specifications
The accessibility of the European Union website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer; HTML, CSS, JavaScript
Non-accessible content
Despite our best efforts to ensure the accessibility of the website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.
Known limitations:
- Video captions: Some of our videos do not have captions. We are continuously working on adding them to more videos.
- Audio description: Some of our videos on this website do not have audio description.
- Courses published before July 2025 can have some issues:
- Lack of alternative txt in some images, heading, link description, table format, language attribute, and relative issues that impact the screen readers performance.
- Graphs and charts – use of colour. Some elements don’t have enough contrast.
- Drag and drop activities. Some old courses use drag & drop for engagement activities, without an alternative activity.
- Keyboard navigation (carousel and complex interactive activities). Some activities tab order could be confusing.
- PDF documents. Some downloadable documents are not fully accessible
We plan to fix the issues in the next updates of those courses.
